Who we are
Tellifyo Ayurveda is operated by Tellify Technologies Pvt. Ltd. (GSTIN 03AALCT0146Q1Z2), with registered office at Tellify Technologies Pvt. Ltd., Sector 127, Kharar-Landran Road, Mohali, Punjab – 140301, India. For privacy-related questions, write to support@tellifyoayurveda.com.
Information we collect
We may collect the following information when you browse, register, place an order or contact us:
- Name, phone number, email address and shipping / billing address
- Order details, payment method preference and transaction references
- Account login details (password is stored in encrypted / hashed form)
- Messages you send via contact form, WhatsApp or email
- Basic device / browser information used for website security and performance
- Cookies or similar technologies for session, cart and preference memory
How we use your information
- To process, pack, ship and support your orders
- To send order updates, invoices and delivery notifications
- To respond to product advice, complaints and service requests
- To improve website experience, prevent fraud and keep our systems secure
- To share limited details with logistics and payment partners only as needed to complete your order
Sharing of data
We do not sell your personal information. We may share necessary data only with:
- Courier / shipping partners for delivery
- Payment gateways for secure payment processing
- Legal or regulatory authorities when required by law
Data security & retention
We use reasonable technical and organisational safeguards to protect your information. Order and account records are retained as long as needed for service, accounting, tax and legal compliance, after which they may be archived or deleted securely.
Your choices
You may request access, correction or deletion of your account details (subject to legal retention needs) by emailing support@tellifyoayurveda.com or calling +91 160 500 0175. You can also update profile information after login from My Account.