When returns are accepted
Because our products are Ayurvedic wellness formulations meant for personal use, returns are accepted only in specific cases:
- Product received is damaged, leaked or broken in transit
- Wrong product / wrong variant delivered compared to your order
- Missing item from a multi-item order (with proof)
- Tampered packaging or seal broken before delivery handover
When returns are not accepted
- Opened, used or partially consumed products
- Change of mind after delivery without quality issue
- Requests raised after 48 hours of delivery without valid reason
- Products stored incorrectly after delivery
How to raise a return
- Contact us within 48 hours of delivery on WhatsApp +91 8360594052 or email support@tellifyoayurveda.com.
- Share your Order ID, product name, and clear photos / short video of the issue and outer packaging.
- Our team will review and confirm approval, replacement or refund within 1–2 working days.
- Approved returns may be picked up by courier or guided for self-ship as instructed by our team.
Refunds
Once a return is approved and the product (where applicable) is received / verified, refunds are processed within 7–10 working days to the original payment method. COD refunds are issued via bank transfer / UPI after you share account details.
For fastest help, message us on WhatsApp with your Order ID:
+91 8360594052
· Working hours: 10:30 AM – 5:30 PM (Monday to Saturday)